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AI Operations Copilot

The AI Operations Copilot is a conversational interface embedded in the Convergio AI dashboard. It provides natural language access to your email data, tasks, and operational metrics.

Capabilities

  • Summarize emails — Get concise summaries of recent emails across all inboxes
  • Identify urgent items — Surface emails and tasks that need immediate attention
  • Track leads — Overview of leads and business opportunities from the Hello inbox
  • Task summaries — Status of all tasks with priority breakdown
  • General questions — Ask anything about your data

Quick actions

The copilot includes pre-built quick actions:

Action Prompt
Summarize emails "Summarize my recent emails"
Urgent items "What urgent items need my attention?"
Leads overview "Show me leads and opportunities"
Task summary "Give me a task summary"

How it works

The copilot uses the /api/ai/chat endpoint, which:

  1. Accepts a natural language message
  2. Queries relevant data from the database (emails, tasks, stats)
  3. Passes context to the active AI model (Claude, Gemini, or Qwen)
  4. Returns a structured response

Multi-model support

The copilot respects the globally selected AI model. Switch models at any time via the AI model selector:

  • Google Gemini — Fast responses, good for general queries
  • Anthropic Claude — High quality reasoning, best for complex analysis
  • Qwen 480B — Alternative via OpenRouter
  • Qwen3-8B — Lightweight option via Bytez